Founded by Ingvar Kamprad in 1943 as a tiny Swedish mail-order catalogue business, today IKEA is a global home furnishing brand that lives in the hearts of the many people.
IKEA business idea is to offer a wide range of well-designed, functional home furnishing products at prices so low, that as many people as possible will be able to afford them.
Sales process optimization and automation for orders of kitchens, bedrooms and other departments.
- Frontend & Backend integrated with IKEA systems
- Used across departments by IKEA in 8 stores in 3 countries (in 4 languages)
- SLA 12x7 (incl. off days)
Sales workflow management
helps to optimize and plan resources
Easy to use planning
The backend of the tool and its UX is designed to be used accross different deparments of IKEA. No IT skills are needed and everybody can see the planned actions.
Intuitive order management helps to keep track
customer across multiple IKEA departments
Our solution helps to keep track on orders across different deparments. Users and managers are always informed abou the current state of order.
One solution that covers the workflow
from first appointment to final deal details
Custom made orders
The tool also helps the customers to place and edit orders. It’s saves time and eliminates the mistakes.