Digitalization and
and optimizing of International
team workflow

Workflow management
Sales automation
E-Commerce
Customer booking tool
Order management
CRM integration

Background

IKEA CZ/HU/SK is managing 8 department stores in 3 countries. Efficiency is important to IKEA, so as efficient communication between departments and countries.

Solution details

Workflow management system & service desk improving efficiency, communication and EX.

  • Custom workflows, roles & Permissions management
  • Data outputs: Reports & Dashboard

Internal Workflow Management Tool

That saves time, resources and full mailbox

This custom tool helps to manage tasks in the internal department. Instead of sending emails we created an intuitive hub with the evidence of all the tasks.

Intuitive interface for IKEA employees
helps to shortened the adoption process to minimum

Easy to use

With different role types and different front and backends. The UX was created to be intuitive and inviting to use.

Managment reports
in one simple dashboard

Statistics and evaluation

Workflow system streamline statistics, evaluation and eficciency reports. It helps IKEA to manage internal cooperation even more efficiently.